Nazrul Nasihin has joined PARKROYAL Kuala Lumpur as Director of Rooms Operations. In this position,Nazrul leads the Front Office team, Orchid Club, as well as daily rooms operations.
He also oversees St. Gregory spa on Level 6.With over 16 years of experience in the hospitality industry, Nazrul started his career as a Customer Sales & Service Agent in 1996. He was then promoted as Front Office Supervisor in 1997.
1998 saw him moving on as Guest Services Manager at Pan Pacific Kuala Lumpur International Airport. In 2002, Nazrul was its Front Office Manager before taking up the role of Executive Housekeeper in 2009. Prior to joining PARKROYAL Kuala Lumpur, he was the Rooms Division Manager from November 2010 until 2012.
Nazrul has participated in the Best Fine Dining Restaurant Project ‘Oasis Comes Alive’ where his team was awarded the ‘Best Academic Performance in Certificate in Hotel Operations. He is also a Black Belt 1 Dan achiever in Hup Kwondo International Martial Arts. In the past, Nazrul was invited to present an educational talk on the hospitality industry at Segi College, Sri Kembangan.
While at Pan Pacific Kuala Lumpur International Airport, he was one of the key players in the hotel being awarded the ‘Best Airport Hotel in Asia’ in 2000, 2002 until 2008 and 2010 until 2012, as well as ‘World’s Best Luxury Airport Hotel’ award in 2011 and 2012.
A people oriented person and fully guest focused, Nazrul strongly believes that unending self-education is the key to success. He has a passion for classic cars and weakness for Malaysian cuisine as it makes him feel connected to our local culture. Every now and then, Nazrul enjoys a game of tennis or ever so often visits the local cinemas to catch the latest movies.
“I look forward to working with my new team at PARKROYAL Kuala Lumpur as we maintain the quality of our Guest Services and provide guests with supportive, authentic and memorable experiences”, expresses Nazrul.