By Jeremy Khalil on October 25, 2019


The opening of citizenM Kuala Lumpur Bukit Bintang is a breath of fresh air along Jalan Pudu leading towards Bukit Bintang, one of Kuala Lumpur’s major arteries, with its arresting colourful facade. Travellers who are urbane, tech-savvy, open-minded, seeking personalisation and authentic cultural immersion will find this hotel ideal.

These are seven reasons why we love citizenM Kuala Lumpur Bukit Bintang:

  1. The hotel is just 100 metres from the bustling Jalan Alor, popular for street food, open-air restaurants and terraces.

citizenM Kuala Lumpur Bukit Bintang open-plan lobby.


  1. The hotel is artistically designed, inspiring, and hip, but functional and pragmatic at the same time, in line with its Dutch DNA (citizenM hails from the Netherlands). However, the property is actually owned by Cornerstone Partners Group, a Malaysia-based integrated hospitality asset owner and developer.

The dining area that is part of citizenM Kuala Lumpur Bukit Bintang lobby.

  1. The hotel’s employees, who are called ‘ambassadors’, are youthful, energetic, multi-talented and multi-lingual. All of them are trained in helping guests check-in / check-out, dealing with luggage, and assisting with housekeeping, even preparing beverages.

societyM, where guests can conduct their meetings amidst creative setting

  1. The interior of the hotel is tasteful, vibrant and receives generous amount of daylight. It is remarkably soundproofed and shielded from external noise too, even though the hotel is located along the busy Jalan Pudu.

citizenM Kuala Lumpur Bukit Bintang’s cheerful interior that receives ample amount of natural light.

  1. Because citizen Kuala Lumpur Bukit Bintang promotes co-working and co-living, the hotel sports an open-plan lobby that integrates zones for self check-in / check-out, dining (served by the outlet named canteenM) and Vitra-furnished Living Room, including three creative meeting rooms called societyM on the mezzanine floor above, to blur the line between business and pleasure, making the hotel ideal for getting work done or conducting meetings, including socialising. Non-staying guests or day-visitors can use facilities at citizenM Kuala Lumpur Bukit Bintang by purchasing the daily pass.

A sharp workspace area on mezzanine floor of citizenM Kuala Lumpur Bukit Bintang.


  1. The hotel incorporates latest technology to boost efficiency and enhance guests’ experience: there is no formal check-in / check-out counter; instead, guests check-in themselves at the designated kiosk by scanning their booking from the phone, taking the key, and straight away head to their rooms. Each guestroom can be controlled by an iPad, allowing guests to change the mood of the room right from their fingertips.

The check-in and check-out self service kiosk in the foreground at citizenM Kuala Lumpur Bukit Bintang lobby.

  1. The hotel’s guestrooms are smart, compact, Wi-Fi connected, well-thought-out, and comes with oversized king bed with luxury mattress covered in crisp linen, efficient bathroom with rain shower, and toilet with double-flushing system.

Rooms at citizenM Kuala Lumpur Bukit Bintang use space cleverly.

Visit and for more info.


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