Kuala Lumpur, 19 April, 2024 – Batik Air regrets to announce the suspension of its operations to Istanbul, Turkiye, effective May 1st, 2024.
This decision comes in response to the recent situation in the Middle East which has significantly impacted the route, leading to operational restrictions that make it challenging to continue the flights to the region. Therefore, Batik Air has taken the difficult but necessary step to suspend its operations to Istanbul Sabiha Gokcen International Airport (SAW).
The safety and well-being of passengers and crew remain the top priority, and this decision has been made after careful consideration of the prevailing situation. The inconvenience this suspension may bring to valued passengers is understood, and heartfelt apologies are extended for any disruption it may cause to their travel arrangements. Affected passengers will be notified via email and text. To request a refund, visit www.malindoair.com/Refund-Request.
The team remains committed to ensuring the safety and comfort of passengers on all routes. The situation will be closely monitored, and updates will be provided in due course. In the meantime, dedication to serving passengers with the highest standards of safety, reliability, and customer service remains unchanged.
Appreciation is extended for the understanding and patience of passengers during this challenging time. For booking and more information, please visit the Batik Air website at www.batikair.com.