By Shahida Sakeri on September 6, 2016


Truthfully, the process of finding the right hotel for a trip can be overwhelming for some people: you start with a specific price range, then select a handful of hotels for comparison, read reviews on them written by fellow travellers, browse through the hotels’ images taken by their guests, narrow down the options that best match your needs and finally decide on the one to book. All that process is time-consuming, exhausting and could even be frustrating… until the ‘ Loved by Guest Awards 2016’ came along.

The list of ‘ Loved by Guest Awards 2016’ winners conveniently saves time for travellers to use as reference in choosing the hotel to stay when being in a particular destination, therefore relieving travellers from the stress of having to do hotel search. The awards – which confer hotels that have excelled in various categories such as Luxury, Business, Boutique, Beach and Family – are based on 20 million authentic, trusted reviews made by customers who have actually stayed in the properties. One of the most outstanding winners is the Traders Hotel Kuala Lumpur by Shangri-La, which bagged the award in ‘Best for Luxury’ category.

Being largely considered as a business hotel, Traders Hotel Kuala Lumpur by Shangri-La is situated in the coveted strategic location within Kuala Lumpur’s Golden Triangle. To the uninitiated, from the outside, the property might come across as just another sterile chain hotel full of businessmen in starched suits who stay for a conference or business meeting. Or so I thought, before arriving at its lobby and realised how wrong I was. The hotel’s clientele is actually more diverse than I expected, ranging from families with children to young couples and individuals (yes, men in suits included). The atmosphere is anything but austere. Instead, think warmth and simplicity that is easy on the eyes, yet full of style.


“Enjoy the view,” I remember the hotel employee who ushered me to my room said to me. As I stepped inside, I was overwhelmed by the larger-than-life sweeping panorama of the Petronas Twin Towers and its surrounds! The view makes one realise that Kuala Lumpur is indeed a city that has arrived and at least equal to Singapore, Jakarta and Bangkok. The rooms are spacious, designed in warm earthy panache that is relaxes, contrasting perfectly to Kuala Lumpur’s busy streets. Even the bathroom is gorgeous, with lavish marble countertop and ample lighting. To take guests’ pampering up a notch, the hotel also provides a pillow menu to ensure that guests sleep well. The bed also proves sumptuous, while the towels are super absorbent and the amenities are of good quality.

You can gauge the hotel’s level of service by how you are treated during breakfast. It was on a Saturday morning when I – together with many other fellow late risers – turned up at Gobo Chit Chat for a quick breakfast, half expecting that the restaurant would at least be uncongested by then; it was almost close to the end of breakfast time, after all. Again, I was proven wrong because the space was still swarming with guests. However, the staff swiftly whisked us to our seats, ever smilingly. I could see that the buffet offerings, comprising local and international options, were still abundant and the chefs were patiently preparing made-to-order meals. From this I deduce that: a. the breakfast buffet at Gobo Chit Chat offers a memorable and not-to-be-missed dining experience, thus warrant guests to stay until it closes; and b. the staff remains accommodating and professional in attending to the guests no matter how busy they might be, making guests feel that they are important. I must say that the service at Traders Hotel Kuala Lumpur by Shangri-La is attentive and efficient, befitting its stature as an established hotel brand.

Besides, the real highlight of the hotel is its award-winning Sky Bar on the 33rd floor overlooking the iconic Petronas Twin towers. It is, in fact, one of hippest places to see and be seen in Kuala Lumpur. However, should guests feel that the bar is simply not their scene, they can go to the fully equipped 24-hour gym that overlooks the same stunning view or the Spa that comes complete with a saunarium and steam bath instead. Either way, guests are sure to have a gratifying time when staying at the hotel.

So, does the hotel live up to Loved by Guest Awards 2016 standards? Absolutely! Traders Hotel Kuala Lumpur by Shangri-La is undeniably luxurious, efficient, reliable and plush, deservedly earning the accolade as the ‘Best for Luxury’.


Traders Hotel Kuala Lumpur by Shangri-La is currently available on from RM410 per night, inclusive of complimentary broadband internet access and breakfast at Gobo Chit Chat. Price is subject to 10% service charge and 6% GST.

Traders Hotel Kuala Lumpur by Shangri-La
Kuala Lumpur City Centre
50088 Kuala Lumpur
T: +6 03 2332 9888


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