By Mastercard on June 19, 2019


Mastercard’s first transit collaboration in Malaysia offers swifter, more convenient payments experience for commuters

Kuala Lumpur – June 17, 2019 – Mastercard Contactless is now available for rail fare payment of high-speed train services – KLIA Express and KLIA Transit – operated by Express Rail Link Sdn Bhd (ERL), which connect commuters to two major airports, Kuala Lumpur International Airport (KLIA) and klia2 with the Kuala Lumpur city center. Commuters can simply Tap & Go™ at payment terminals by using their contactless debit or credit Mastercard cards, or mobile wallets linked to Mastercard cards to pay for their ride without the hassle of queueing up and head to their destination quickly.

This marks a shift from paper ticketing to an open-loop payment system that accepts Tap & Go, in line with Mastercard’s commitment to support the country’s cashless agenda while delivering a smart mobility solution. Thanks to Mastercard’s payments technology and insights, commuters can enjoy a more frictionless, seamless payment option that enhances their overall traveling experience, making commuting easier, faster and more convenient.

With this solution, Mastercard is excited to offer residents and visitors a simpler, safer and smarter way to pay, addressing their fast-evolving, tech-savvy lifestyle needs. Malaysia joins other global cities the likes of London, Sydney, Milan and Singapore that have achieved significant leaps in digitizing the transportation sector through offering contactless solutions that support open-loop transit systems.

By making public transportation more accessible and appealing, transit authorities can also expand ridership and reduce operational costs in the long-run. Tourists who are traveling to and from Kuala Lumpur via the ERL trains will also be made aware of the convenience of contactless payments in Malaysia for everyday payments and this can lead to a potential increase in cross-border spend.

The collaboration is timely as Malaysians’ adoption of contactless payments continue to grow, and the country accelerates its move towards a world beyond cash.

According to Mastercard data, contactless transactions in Malaysia are already growing at an impressive 135% year-on-year, fueled by over 250,000 contactless terminals across the country – for example, at QSRs and coffee shops, supermarkets, pharmacies and fuel stations. The integration of contactless payment acceptance in transit with everyday usage will bring significant opportunities, not only in expanding Mastercard’s contactless footprint across the country, but also reinforces efforts to engage with partners across various industries to offer technology solutions that improve lives while contributing towards the Malaysian economy.

In conjunction with the announcement, Mastercard also participated in the inaugural ‘Go Cashless on Public Transport’ campaign by ERL as an avenue to highlight the new collaboration and encourage contactless usage. The campaign will feature various booths with exciting activations for visitors. Those who visit the Mastercard booth on 17 June between 3pm and 7pm can look forward to receiving either Mastercard merchandise, movie tickets, or grocery vouchers when they take a selfie in front of the booth and post in onto their Instagram or Facebook page with the #Mastercard hashtag.


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