By SuperPark Malaysia on June 30, 2020

 

Kuala Lumpur, 30 June 2020  Following the recent updates from the government on easing the restrictions on COVID-19, SuperPark Malaysia, the indoor multi-activity park in the heart of Kuala Lumpur, will officially reopen to the public on Friday, 3 July 2020. Enhanced health and safety measures are in place to ensure a fun and clean environment to our guests.

SuperPark Malaysia will institute new measures and procedures, from compulsory temperature checking on arrival, new sessions timing with reduced capacity, accommodating social distancing in queues and activities throughout the park, providing a significant number of hand sanitization stations and implementing increased frequency of sanitization & disinfection.

“Our activity park is committed in providing the best guest experience while not compromising the health and safety of our guests. The new guidelines and procedures are in line with local authority requirements to ensure our guests and staffs’ safety and well-being are taken care of.” said Andes S.H Wong, Senior Marketing Manager of SuperPark Malaysia.

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Below are the standard enhancements that will be implementing in SuperPark Malaysia to supplement the standards of cleanliness already in place. It is important that guests understand and in compliance with the procedures when the park opens.

Measurement Details
Capacity Control
  • Reduced capacity by 70% to ensure each guest has an average of 200 square feet of space
  • Maximum of 4 people in a single group per activity
Disinfection
  • Up to five (5) times a day of disinfection and sanitizing frequently touched  surfaces between different sessions
  • Park wide long-lasting nano anti-microbial fogging treatment
Hand Sanitizer Stations
  • Hand sanitizer will be placed in multiple locations to encourage usage before and after each activity
Social Distancing
  • Social distancing markers will be placed in each activity to ensure guests coherence to government guideline
Temperature Check
  • Temperature screening procedures for all guests and crews upon arrival
Personal Hygiene
  • Provide one-off disposable hair cover of gloves to avoid direct contact of protective gears
  • Disinfect shoes before storage
Face Mask
  • Face mask will be worn by all crews and guests (recommended) during the entire visit
Declare travel history
  • Guests will be asked to declare the travel history over the past 14 days (if is relevant)

*These measures will continue to be reviewed as the situation warrants and may be further adjusted.

In order to facilitate the new measurements in the activity park, revised operation hours and sessions will be introduced

New Super Sessions Time Details
Session A 1100 – 1300  
Session B 1315 – 1515 15 minutes sanitization after each session
Session C 1530 – 1730 on all frequent touched surfaces
Session D 1745 – 1930  

“During the COVID-19 pandemic, so many of us have been very restricted in our movements. It is very important for people of all ages and abilities to stay active and increase exercise with Recovery Movement Control Order (RMCO) in place. We are committed to bring back joy and healthy experience for our guests and we are all very excited to welcome our guests back.” Wong continues.

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