Voice-driven Dutch service helps customers to find the right KLM flight SINGAPORE – KLM is launching its latest service on the Google Assistant. Customers can now use voice commands to search easily for KLM flights. The service is available in English and Dutch. KLM is one of the first companies in the world to offer a service on this voice-activated platform in more than one language. KLM’s smart assistant BB, known as Blue Bot, helps customers find a suitable KLM flight. Once the desired flight has been found, BB sends the customer a link which takes them straight to KLM.com where they can book the flight directly. “Voice control will rapidly change the world. Consumers are discovering and using voice applications more and […]
KUALA LUMPUR, Malaysia, April 17, 2018 /PRNewswire/ — As one of Europe’s leading long haul airlines, KLM Royal Dutch Airlines celebrates 60 years of continuous flights between Amsterdam and Kuala Lumpur on 26 April, 2018. Today KLM announced it will celebrate this milestone, with a myriad of events and a campaign for its customers. KLM Royal Dutch Airlines is celebrating its 60th anniversary of direct scheduled flights between Amsterdam and Kuala Lumpur Mrs Estee Ng, Country Manager of Air France and KLM Malaysia says: “We proudly mark KLM’s 60 years of scheduled flights to Kuala Lumpur, although KLM had a much earlier presence in Malaysia when in 1924 the first KLM intercontinental flight en route to Jakarta made a refuelling stop in […]
KLM Royal Dutch Airlines is offering customers complimentary roaming data for travel departing from Kuala Lumpur from 1 November 2017 to 28 February 2018. To enjoy the promotion, travellers need to book their flights via klm.com.my and after which, register their details at my.klmcontests.com by 15 October 2017. Customers will then receive a promotional code to redeem their complimentary Flexiroam X Starter Pack, which comprises a Flexiroam X Microchip and 100mb of roaming data. Offering an extremely convenient data option for travel, Flexiroam provides roaming data without the hassle of switching SIM cards or the need to return a rented pocket Wi-Fi device after a trip. To access the Internet overseas, a Flexiroam X microchip simply needs to be attached to a user’s existing local SIM. Data in […]
Amstelveen, 26 September 2017 – As of today, KLM customers can book a ticket on Messenger with the help of artificial intelligence. KLM’s new service bot is called BlueBot (BB). On behalf of KLM, BB helps customers on Messenger in a conversational way to book a ticket. With this kind of artificial intelligence, customers can easily book a ticket without the intervention of a KLM agent. BB is self-learning and has her own personality: helpful, friendly, professional and edgy. She finds her footing in artificial intelligence connected to KLM technology. BB is supported by 250 human service colleagues. Whenever she isn’t able to help customers further, she will refer them to one of her human service colleagues. BB will soon be able to offer more […]