Traveloka, the leading technology company that provides online travel and lifestyle booking services for local and international destinations is proud to present for the very first time, Traveloka Malaysia’s Hotel Awards! The prestigious award ceremonies are set to take place in several locations around the nation from now till 2 August 2019, following a successful opening event at The Grounds KL, MAHSA Avenue recently. The event saw some of the best hotels in Kuala Lumpur and Selangor (with Pahang and Port Dickson) crowned as winners in the first installation of Traveloka Malaysia’s Hotel Awards.

TRAVELOKA INTRODUCES MALAYSIA'S FIRST EVER TRAVELOKA HOTEL AWARDS

MALAYSIA’S FIRST EVER TRAVELOKA HOTEL AWARDS

Traveloka Hotel Awards was first introduced in the brand’s home country, Indonesia back in 2017. Based on the great support that the brand has received from its hotel partners throughout the years, Traveloka decided to bring the initiative a step further with Malaysia being the first country in the South East Asia region to host the Traveloka Hotel Awards after Indonesia.

Angelica Chan, Country Market Manager of Traveloka Malaysia said that Traveloka Malaysia’s Hotel Awards is created specifically to give appreciation to the best hotel partners that were successful in creating a well-rounded experience for each guest. “It has been more than three years since our inception in the Malaysian market. This award is one of the ways of showing our appreciation to our hotel partners for their continuous hard work in providing top quality services to Traveloka’s guests. We hope that through this initiative, hotel partners will continue to provide great experiences in order to gain better positive reviews on Traveloka’s platforms,” says Angelica Chan, Country Market Manager of Traveloka Malaysia.

The nominees are identified through three different categories:

Prestige: 4-5 stars hotels (Exclusive hotels with a beyond-expectations stay)

Premium: 3 stars hotels (Comfortable hotels with the best stay experience)

Value: 1-2 stars hotels (High-quality hotels with value-for-money experiences)

 

Winners were chosen and evaluated based on the compilation of positive guests’ reviews
and feedback on Traveloka’s platform from the year 2018. The four awards categories are:

Exceptional Guest Experience
Best Guest Experience in Cleanliness
Best Guest Experience in Service
Best Guest Experience in Food

“Our guests are always looking for a hotel with great deals and services. Hence why we always encourage them to share their feedback afterward. We value each and every guests’ feedback hoping that it will not only help improve the overall hospitality industry but particularly to increase Traveloka’s positioning as a one-stop booking destination platform,” Angelica concluded.

Full list of winners for Kuala Lumpur and Selangor (with Pahang & Port Dickson) are as below:

Negeri Sembilan

Best Guest Experience in Cleanliness
Avillion Admiral Cove (prestige)

Exceptional Guest Experience
Lexis Hibiscus Port Dickson (prestige)

 

Pahang

Exceptional Guest Experience
Resorts World Genting – First World Hotel (premium)
Grand Ion Delemen Hotel (prestige)

 

Selangor

Best Guest Experience in Cleanliness
City View Hotel At KLIA & KLIA2 (value)
Tune Hotel – DPulze Cyberjaya (premium)
Concorde Hotel Shah Alam (prestige)

Best Guest Experience in Service
Capsule Transit (value)
GM Grand Moments (value)
Sri Langit Hotel (premium)
Dash Box Hotel Cyberjaya (premium)

Best Guest Experience in Food
Citadines DPulze Cyberjaya (premium)
Palm Garden Hotel (prestige)

Exceptional Guest Experience
Bary Inn Hotel (value)
The Youniq Hotel (premium)
The Everly Putrajaya (prestige)

 

Kuala Lumpur

Best Guest Experience in Cleanliness
Gold3 Boutique Hotel (value)
Hotel 99 Kuala Lumpur (Chinatown) (premium)
Concorde Hotel Kuala Lumpur (prestige)

Best Guest Experience in Service
Simms Boutique Hotel (value)
Easy Hotel Kuala Lumpur Sentral (premium)
ANSA Hotel Kuala Lumpur (prestige)

Best Guest Experience in Food
Hotel Imperial Bukit Bintang (value)
Alpha Genesis Hotel (premium)
The Zon All Suites Residences On The Park (prestige)

Exceptional Guest Experience
My Hotel @ KL Sentral (value)
Hotel CaPITOL Kuala Lumpur (premium)
Royale Chulan Bukit Bintang (prestige)

Best Guest Experience in Cleanliness
Gold3 Boutique Hotel (value)
Hotel 99 Kuala Lumpur (Chinatown) (premium)
Concorde Hotel Kuala Lumpur (prestige)

Best Guest Experience in Service
Simms Boutique Hotel (value)
Easy Hotel Kuala Lumpur Sentral (premium)
ANSA Hotel Kuala Lumpur (prestige)

Best Guest Experience in Food
Hotel Imperial Bukit Bintang (value)
Alpha Genesis Hotel (premium)
The Zon All Suites Residences On The Park (prestige)

Exceptional Guest Experience
My Hotel @ KL Sentral (value)
Hotel CaPITOL Kuala Lumpur (premium)
Royale Chulan Bukit Bintang (prestige)

Further details on Traveloka Malaysia’s Hotel Awards 2019 in the remaining areas:
Johor Bahru, Johor – 17th July 2019
Malacca – 18th July 2019
Penang – 23rd July 2019
Langkawi – 25th July 2019
Sarawak – 31st July 2019
Sabah – 2nd August 2019
For further information, please visit Traveloka

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