By Jeremy Khalil on April 12, 2013
Just opened on the 19th of December 2012, E&O Residences Kuala Lumpur perches on a rare elevated plot right smack in the very middle of Kuala Lumpur’s prime area called the Golden Triangle (the city’s financial and business hub) comprising the Kuala Lumpur City Centre (which encompasses the PETRONAS Twin Towers, Suria KLCC shopping centre, KLCC Park and KL Convention Centre); Bukit Bintang shopping and leisure spots; and the offices and business hotels along Jalan Raja Chulan, Jalan Sultan Ismail and Jalan P. Ramlee. Without doubt, the property’s address is among the best in the city as its location is enviously strategic.
Eastern & Oriental Berhad, popularly known as the E&O Group or E&O, is an established brand in the premier lifestyle property development with strong emphasis on comfort and service. The group currently manages the nostalgic and colonially charming E&O Hotel and Lone Pine Hotel, both in Penang. Though E&O is already prominent on the island, E&O Residences Kuala Lumpur is the brand’s first foray outside Penang.
According to Mr. Donny Ewe, the Director of Sales for E&O Residences Kuala Lumpur, the property prides itself for attempting to look into the specific needs of its guests – some prefer units that are isolated for further privacy, while others prefer to face certain views of Kuala Lumpur. “We take guests’ feedback seriously to ensure that guests have excellent experience when staying with us,” he said.
To ensure that the service level remains high, Mr. Ewe further added that the E&O Residences Kuala Lumpur regularly trains the members of its staff to enhance their productivity and service quality, apart from fostering the culture of strong teamwork and open communication. “We realise that we are new in the (Klang Valley) market, but we are confident that our people’s ability to deliver excellent service will allow the property to strongly compete with the other more established properties that have been around for many years,” he claimed.
E&O’s seriousness in providing an upscale accommodation that is literally a home away from home for its guests is evident in the E&O Residences’ reception and business centre – both run 24 hours and furnished in a homely style – which veer away from the boring, stuffy, imposing and over-the-top look that upmarket hotels tend to adopt. The property’s concierge service is also at the guests’ disposal throughout the whole day and night.
E&O Residences is housed in Tower B, which is actually part of the St. Mary Residences complex.
The other towers, A and C, contain apartment units that are privately owned, with the cheapest one-bedroom unit sets the buyer back a cool RM1.3 million. Each of the unit is thoughtfully designed, allowing over 75% of its interior to receive natural light. Its décor is chic and efficient yet cosy and warm at the same time. The units also have split air-conditioning system, which means guests could simply turn on and off the air-conditioners at will, thus freeing them from the inflexibility of central air-conditioning normally experienced in hotels.
At a glimpse, one might deduce that the property is only meant for long-staying guests, particularly among the expatriate and the professional sets. However, it also welcomes leisure travellers, including families with small children because the property is also endowed with children’s playground and playroom.
Tower B, also known as E&O Residences, offers 200 remarkably spacious units that come in the forms of one- and two-bedroom apartments measuring 1,131 square feet and 1,442 square feet respectively, complete with furnishings and amenities that meet the discerning standards of E&O’s clientele.
Gaya Travel team notices that E&O Residences Kuala Lumpur offers unrivalled privacy, ideal for those who seek sanctuary for a few days within the heart of modern Kuala Lumpur, allowing them to be cocooned amidst exclusivity. Since this is not a regular accommodation but more of residential, security is tight because safety and security of the guests and residents are paramount. Various closed-circuit television (CCTV) sets are placed throughout the public areas so as to significantly reduce the possibility of untoward incidents occurring within the property’s grounds.
Guests who would like to invite their own guests to the property firstly need to alert the E&O Residences security. The guests’ guests who stay overnight are also required to have themselves registered at the reception as part of the property’s security measure so that nothing is left to chance. We consider this inconvenience as a negligibly minute price to pay in exchange for an assured peace of mind when it comes to security.
The guests of E&O Residences KL have their breakfast at the Delicious St. Mary, one of the six outlets that are part of the Delicious Group, which have made its mark in Kuala Lumpur’s dining scene through its trendy restaurants that carry the name ‘Delicious’. Mr. Ewe shared with us that E&O’s acquisition of the Delicious Group cements the former’s standing in Klang Valley’s leisure and lifestyle market.
Indeed, E&O Residences Kuala Lumpur clearly testifies to E&O’s commitment in providing top notch lifestyle experience that meets the expectations of its discerning and upmarket clientele.| www.eoresidences.com