Safe, Secure, and Smooth Travels to Japan
As of October 11, 2022, restrictions on individual travel to Japan have been removed. In order to facilitate safe, secure, and smooth entry and travel within the country, it is essential to prepare in advance by checking policies regarding infectious diseases and how to receive medical care, along with purchasing travel insurance with sufficient coverage and registering for Visit Japan Web.
Infection Prevention Measures in Japan
During the period of stay in Japan, the following infection prevention methods must be adhered to:
- Wearing a mask
- Disinfecting one’s hands
- Avoiding the “Three Cs” (closed spaces, crowded places, close-contact settings)
Detailed information:
Japan Tourism Agency Leaflet: New Travel Etiquette for Visitors
Ministry of Health, Labour, and Welfare Homepage: Regarding the Use of Masks Indoors and Outdoors
In Case of Illness or Injury
In the event of illness or injury, the procedures regarding admission to a medical facility differ depending on whether the visitor has COVID-19 or other illnesses and injuries.
When experiencing COVID-19 symptoms, including fever, respiratory symptoms, and fatigue, please first contact the following hotlines:
Prefectural Consultation Hotlines for Foreigners
Information, operating hours, and supported languages for prefectural consultation hotlines can be found at this link.
Ministry of Health, Labour, and Welfare Call Center (Please contact this number if outside of the operating times for (A) above)
Phone Number: 0120-565-653
Operating days: Daily (including Saturdays, Sundays, and holidays)
For English, Chinese, Korean, Portuguese, Spanish speakers: 9:00 AM – 9:00 PM
For Thai, Vietnamese: 10:00 AM – 7:00 PM
For all other illnesses and injuries, please contact the appropriate medical facilities.
You can search for facilities that provide support for foreigners via this link.
Detailed Information
Procedures for Visitors to Japan in the Event of Illness or Injury
Travel Insurance
In the case of visitors falling ill or getting injured while in Japan, there is a possibility that the medical expenses will be quite expensive, and infectious diseases such as COVID-19 will be covered by privately purchased medical insurance. As some insurance policies do not cover infectious diseases, be sure to check the policy carefully.
It is possible that foreigners who fail to pay medical expenses may not be permitted entry into Japan in the future.
Detailed Information
Insurance Enrollment Promotion Poster
Insurance Enrollment Promotion Video
Reference Information (1): High-Cost Medical Expenses that May Be Incurred by Visitors to Japan
- Surgery or hospitalization as a result of a broken bone (medical expenses 2-3 million yen) + transport to one’s home country (4 million yen)
- Surgery or hospitalization as a result of a heart attack (medical expenses 6 million yen) + transport to one’s home country (4 million yen)
Reference Information (2): Useful Add-On Travel Insurance Services
- A representative who searches and reserves appointments at hospitals within Japan: When provided with the traveler’s symptoms, the service will introduce medical facilities covered under health insurance.
- Interpretation services: Symptoms, treatment, et cetera can be clearly conveyed during the time of consultation via phone or other communication methods.
- Cashless transactions: This system allows the patient to have the bill sent directly to the insurance company, ensuring the patient can receive care without having to pay the fee at the time of treatment. Through the use of this system based on negotiations between insurance companies and medical institutions, the consultation and payment procedures are smoother.
Registering for “Visit Japan Web”
In order to facilitate smooth entry procedures to Japan, please register for “Visit Japan Web” in advance.
- Visit Japan Web: A web service supplied by the Digital Agency for people entering Japan from abroad (including Japanese citizens) for vaccination status, entry, customs declarations, and other procedures.
Detailed Information
Visit Japan Web
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